AtHome Store is an online retailer specializing in home healthcare and mobility aid products. We offer a wide range of products designed to enhance the quality of life for individuals facing health challenges or limited mobility.
FAQS
Welcome to the Frequently Asked Questions (FAQ) page of AtHome Store. Here, we aim to provide you with answers to some of the common queries you may have about our products, services, and policies. If you don't find the information you're looking for here, please feel free to contact our dedicated customer support team for further assistance.
You can reach our customer support team via email at hello@athomestore.pk or by using our Contact Us page. We're here to assist you with any questions or concerns you may have.
To place an order, simply browse our product catalog, select the items you wish to purchase, and add them to your cart. Follow the checkout process, and you'll receive an order confirmation once your purchase is complete.
We accept a variety of payment methods, including major credit cards, debit cards, PayPro, and cash on delivery (COD), to make your shopping experience as convenient as possible.
The delivery time may vary depending on your location and the product you've ordered. Typically, orders are processed and shipped within 1-2 business days. You can check the estimated delivery time during the checkout process.
We have a customer-friendly return policy. If you're not completely satisfied with your purchase, you can return it within 07 days of receiving it for a full refund or exchange. Please refer to our Return Policy page for detailed information.
To initiate a return or exchange, please contact our customer support team, and they will guide you through the process.
Yes, safety is our top priority. We carefully select products that meet the highest safety and quality standards. Many of our items are designed to enhance safety, independence, and well-being.
Warranty coverage varies by product. Please refer to the individual product listings for warranty information. If you have questions about a specific product's warranty, feel free to contact us.
Absolutely! Our knowledgeable team can provide expert product recommendations based on your specific needs and preferences. Contact us, and we'll be happy to assist you in finding the right products.
Yes, we take your privacy seriously. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.
You can create an account during the checkout process. Simply follow the prompts to set up your account, which will make future shopping experiences more convenient.